REQUEST A PICKUP
UNIFORM TRACKING, TRUSTED CARE

RELIABLE MEDICAL COURIER SERVICE

WHEN TIMING MATTERS

MedTrack provides dependable, confidential, and schedule-critical courier services for healthcare facilities across our core North Carolina service area, with real-time delivery tracking and proof of delivery.
REQUEST A PICKUP
TRACKED DRIVERS
TIMED ROUTING
HIPAA & OSHA COMPLIANT
DISPATCH CONFIRMATION
UNIFORM TRACKING, TRUSTED CARE

RELIABLE MEDICAL
COURIER SERVICE

WHEN TIMING MATTERS

MedTrack provides dependable on-demand and scheduled medical courier service for healthcare facilities across our core North Carolina service area, with regional delivery available beyond it. From routine deliveries to time-sensitive STAT requests, our process is built around secure handling, clear communication, tracking and proof of delivery.

REQUEST A PICKUP
Trained Drivers
Tracking & POD
Privacy-Focused Handling
DISPATCH CONFIRMATION

REQUEST A MEDTRACK PICKUP

Complete the form below to request a pickup & delivery. You’ll receive confirmation and real-time tracking information once dispatched. For immediate emergency routing, call our dispatch line directly.

Request a MedTrack Courier Pickup

Follow our guided 4-step dispatch form to schedule your healthcare courier delivery. Your estimated price will update dynamically as you select route and service options.

1
Facility Requester Info
2
Route Pickup & Delivery
3
Schedule Urgency & Items
4
Review Summary & Submit
Step 1 of 4 Facility & Requester Details
Live Estimate: $75.00

Customer & Facility Information

Healthcare facility, clinic, lab account and authorized requester details

Pickup Details (Origin)

Origin facility where courier collects package

Delivery Destination

Receiving hospital, lab, or clinic destination

Live Route & Distance Calculation

Enter pickup and delivery locations to calculate live driving distance and price

Awaiting Locations
Driving Distance
🚗 -- miles
Est. Drive Time
⏱️ -- mins
Service Area
Standard Core Area
Live Price Estimate
$75.00

Intermediate Stops (Optional)

Add intermediate drop-off or pickup stops along the transit route (+$30/stop)

Scheduling & Urgency Speed Tier

Select required pickup date, preferred window, and delivery timeframe

Medical Item & Handling Specifications

Cold chain compliance, specimen types, and special medical transport instructions

Step 4: Final Verification

Please Review Your Delivery Request

Verify all pickup, destination, and medical handling details below before dispatching your courier request.

Facility & Requester

Account Details
Facility / Hospital
-
Authorized Contact
-
Phone
-
Account #
None
Email Address
Service Type
-

Route & Endpoints

Transit Itinerary
ORIGIN (PICKUP)
-
-
Direct Point-to-Point Transit
DELIVERY DESTINATION
-
-

Schedule & Package

Timing & Handling
Pickup Date
-
Pickup Window
-
Urgency Priority
-
Medical Item Type
-
Cold-Chain Temperature
-
Special Handling Notes
Standard handling

Estimated Delivery Cost

Dynamic real-time rate calculation based on route and service options

Live Dynamic Estimate
Service Level Routine — Within 4 Hours
Base Price $75.00
Intermediate Stops None
Temperature Control None
After-Hours Surcharge (35%) None
Out-of-Area Mileage None
Estimated Delivery Total:
Subject to final dispatch routing verification
$75.00

This is an automated estimate, not a binding final invoice. MedTrack Dispatch will verify courier availability and exact road routing prior to final pickup approval. First 10 minutes of facility wait time are complimentary; thereafter, wait time is $20 per 15 minutes.

Payment Test Mode Test Mode is active. You can submit and place this dispatch order directly without payment.
YOUR ESTIMATE
Service Level
Scheduled Routine
Base Rate
$35.00
Additional Distance / Miles
$0.00
Temperature Control
None
After-Hours Surcharge (0%)
$0.00

ESTIMATED DELIVERY TOTAL

$35.00

Rates are based on standard routing. Final invoice will reflect exact mileage, wait time (if applicable), and any requested special handling.
DISPATCHING HOURS (NORTH CAROLINA)

Monday – Friday

8:00 AM – 6:00 PM

Saturday
8:00 AM – 2:00 PM

Sunday
On-Call for STAT and Healthcare Partners

After-Hours
24/7 STAT Available

OUR OFFICE

4030 Wake Forest Road
Ste 349
Raleigh, NC 27609

EMAIL SUPPORT
support@medtracknc.com

Proudly serving

Proudly serving

and surrounding areas

across North Carolina

BUILT FOR CRITICAL HEALTHCARE

MEDICAL DELIVERIES HANDLED WITH CARE, ACCOUNTABILITY & VISIBILITY

Trained Delivery Personnel
All specimens handled under strict chain of custody protocols with biohazard compliance, temperature integrity, and prompt lab delivery.
Tracking & Proof of Delivery
HIPAA-certified drivers trained in bloodborne pathogens, specimen handling, and professional healthcare facility protocols.
Privacy-Focused Handling
Climate-controlled transport with ambient, refrigerated, and frozen options to ensure complete specimen and pharmacy integrity.
Flexible Service Options
Direct vehicle dispatch, live GPS milestone tracking, and instant electronic proof-of-delivery (e-POD) with signature.

HOW IT WORKS

1
REQUEST YOUR PICKUP
Submit online or by phone with your pickup, delivery, and specimen specifications.
2
Dispatch Reviews & Confirms
Dispatch reviews availability and verifies the final price.
3
Driver Is Assigned
An available MedTrack driver receives the approved route and pickup instructions.
4
DELIVERY + POD
The delivery is completed and proof of delivery is recorded.

SERVICES & DELIVERY SPEEDS

Choose the service level that matches the urgency of your delivery. Rates vary based on timing and confidentiality priorities.

SERVICE LEVEL
BASE RATE
DETAILS
ROUTINE (NEXT DAY / SAME DAY)
$75

Non-urgent deliveries scheduled in advance for routine pickup and transfer

4-HOUR
$60
Standard priority delivery completed within 4 hours of pickup
90-MINUTE
$125
Fast direct-drive delivery for urgent specimens or medical documents
STAT
$180
Highest priority dedicated non-stop transport dispatched immediately
SCHEDULED / RECURRING ROUTES
Contact MedTrack
Recurring pickups and ongoing route needs tailored to your schedule
+$30 per additional stop
+$25 temperature control
+$15 Temperature Control
$1.75/mile out-of-area mileage, confirmed by Dispatch
Note: Rates cover standard mileage. Extra miles billed at standard per-mile rate outside core coverage zone.
LABS & DIAGNOSTICS
Specimen Pickup & Delivery
PHARMACIES
Critical Rx & LTC Route Support
CLINICS & URGENT CARE
Fast Route STAT Transfers
HOSPITALS & HEALTH SYSTEMS
Campus & Regional Transit
SERVICE AREA

SERVING HEALTHCARE FACILITIES ACROSS OUR CORE SERVICE AREA

MedTrack’s core service area includes Cumberland, Harnett, Hoke, Sampson, Bladen and Robeson counties. Regional and out-of-area delivery may also be available to Raleigh, Durham, Greensboro and surrounding North Carolina communities. Out-of-area requests are subject to applicable mileage charges and Dispatch confirmation.

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